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Answered

No options on the left-side bar on the main page for the last few hours

Cenk Kemal Haznaci 2 years ago in Home Portal updated 2 years ago 2
I have just started the day in Canada, and our team in Turkey reports to me that they cannot use XTRF for the last few hours. I checked and I get the same problem. Please see the screenshot below.


Does anybody else experience the same problem?

Thanks

Answer

Answer
Answered

It seems like a very rare occurrence at the server's end. Your XTRF has been restarted. Everything back to normal.


In such cases, please refer to Helpdesk or your XTRF representative for quickest response. 

GOOD, I'M SATISFIED
Satisfaction mark by Cenk Kemal Haznaci 2 years ago
Answer
Answered

It seems like a very rare occurrence at the server's end. Your XTRF has been restarted. Everything back to normal.


In such cases, please refer to Helpdesk or your XTRF representative for quickest response. 

Hi Maciej,


I confirm that everything is back to normal, and thanks for the quick fix.


Best wishes.