Rate origin in Payable. How to change it?

cariere 2 years ago in Vendor Portal updated by Bartosz Gumuła (XTRF Deployment & Training Specialist) 2 years ago 1

Hi. I fulfill very accurate a Vendor X. in 2 different Project, it appear with automatically rate Y (as in Price profile), but in another project it appears Filled Manually....and I don´t know why. Read all the Knowledge base and watched all videos. I am desperate. I want by default to me automatically extracted from Price profile' the price. Please help.  

Dear Customer,

Is it possible for you to continue this topic in Service Desk ticket that you have created as well?

Here is a brief explanation of the issue.

XTRF always verifies the Price Profile of a given vendor. If it finds a correct rate for a certain set of criteria it will automatically update the rate value in payables.

In that case, it means that either the rate from price profile of a vendor does not cover all the details from the project or there is an inaccuracy in XTRF work.

As I have mentioned previously, please refer to the service desk ticket.

Best regards,