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Vendors can't see/edit their Minimum Charge?
Hi all,
Vendors are confused regarding how they can enter or edit their standard Minimum Charge.
Our Vendor Manager can fill in this value on their behalf, but it seems that the field is not shown correctly in the Vendor Portal.
Is this intentional or a bug? It seems inconsistent that some rates are editable, but others are not even shown. To take the workload off the Vendor Manager, it would be useful if all price data was editable for the vendor (subject to approval of course).
Customer support service by UserEcho
Here is a development request that is currently being considered as a feature in the upcoming versions.
Thanks, that would hopefully solve our problems.
I'd especially like to highlight the suggestions in this post:
http://xtrf.userecho.com/forums/1-product-development-ideas/topics/75-allow-vendors-to-specify-various-minimum-fees-instead-of-one-global-minimum-fee/#comment-246
This happens to us too. All vendors contact me after entering their portal saying that it says they don't have a minimum charge, but they do. This is a pain because I take the time to put their minimum charge in the system every time, so why is it not showing in their profile? Thank you!