+4
Answered
Close and reopen buttons for service desk tickets
Angelo 6 years ago
in Something Else
•
updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago •
2
If I could close and reopen my tickets without having to tell someone to do it for me, it would save a lot of time and emails.
Answer
+1
Answer
Thank you for this suggestion, Angelo, I am marking this as a Service Desk Improvement Idea and will take this into consideration during our periodic process review.
Customer support service by UserEcho
Thank you for this suggestion, Angelo, I am marking this as a Service Desk Improvement Idea and will take this into consideration during our periodic process review.