+1
Answered
Preferred vendor management
SBWC 7 years ago
in Home Portal
•
updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago •
5
Hi,
I am sorry, maybe I'm not getting this correctly, but it doesn't seem like I can create "preferred vendors" for my clients.
I'd like to be able to have the criteria "preferred vendor"/"back-up vendor" for each language and for each client, since they are often selected following tests.
Is that possible?
Thanks in advance
Customer support service by UserEcho
Preferred vendor is a functionality available in the Rates tab within Customer account.
It lets you specify a list of related vendors who can then be selected for the client's Smart Projects. In the upcoming version 7, the same will also be available as a vendor filter for the Classic Projects.
Notice that language is a competency defined in vendor profile, not a preference set per client.
Thank you for this reply.
I see that the function exists, however here we just add a list of vendors. Is it possible to have a "validated"/"backup" status for the vendor, related to the specific client?
Following tests, the client chooses a translator's profile, and it would be convenient to show it in the system.
And it's not just putting a "selected" status in the vendor's profile, because one translator can be OK for one specific client, but not for another client.
Thanks in advance
One thing I see as very inconvenient in usefulness of the preferred vendors feature is that you can't assign them just for specific source/target language, e.g.
preferred translator 1 - EN-FR, EN-NL
preferred translator 1 - EN-DE
etc.
This seems like a big limitation.
Sure, things can always be improved.
One idea has already been shared on the other forum: http://xtrf.userecho.com/forums/1-product-development-ideas/topics/565-preferred-vendor-price-profiles-for-specific-client/
Feel free to add your own :)