XTRF-QBO Integration – Payment Sync Issues

Hi everyone,

We've recently encountered issues with our XTRF-QBO integration for payment syncing. Over the past few weeks, payment data has been syncing inconsistently (random records, no pattern) during scheduled runs while some records remain unsynced, and in some cases, they are eventually picked up and synced.

To our knowledge, no changes have been made to our QBO or XTRF settings. XTRF support recommended upgrading to the latest version, but this didn’t resolve the issue.

Everything appears to be functioning correctly on XTRF’s end, yet the problem persists. Has anyone else experienced something similar recently?

Thanks!