GDPR: Erased personal data display in search results

Michal 11 months ago in Home Portal updated by Marcin Jakubowski 10 months ago 1


I just anonymised contact data of a client contact person.
When searching for the first or last name of the anonymised person, XTRF still shows the anonymised profile among the search results. How is that possible if the date have been anonymised earlier?


It seems that we have a bug updating the Lucene quicksearch index when anonymizing customers. It looks like there are leftover keywords in the Lucene, matching to erased customer ID.

As the Lucene index is being rebuilt from scratch after each restart, this issue should disappear no later than after next update. Nonetheless, the bug was reported to our development team.