Error when vendor tries to sign-up

Anna Marava 1 year ago in Vendor Portal updated by Bartosz Gumuła (XTRF Deployment & Training Specialist) 1 year ago 1

Kindly see attached for reference.

This error pops up when a vendor tries to complete their registration.

How should I advise them?

Dear Anna,

May I ask you if your current XTRF installation is subscription based or on-premise? Did this issue happen more than once? How many vendors complained about that issue?

Best regards,