Vendors unable to upload documents after creating profile

Seyma Albarino 6 years ago in Vendor Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 1

We've found that vendors can upload documents (CV/resume, tax documents, diplomas/certificates, etc.) while creating their profile, but once they've finished they can't go back and upload any documents. Someone on staff has to upload documents for them via the back-end. Is everyone else having this issue? Has anyone found a work-around, or is XTRF considering fixing this quirk? It would save a lot of time if we could ask vendors to log into their profiles to upload files instead of having to do it for them.


XTRF is considering adding this functionality to Vendor Portal. You can still comment and upvote such a feature in our development ideas forum: https://xtrf.userecho.com/communities/1/topics/31-existing-vendors-should-be-able-to-upload-updated-cvs