Vendor's name not displaying in profile ("Add Vendor" instead)

Seyma Albarino 2 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 2 years ago 5

I've noticed that over the past few days, when viewing a vendor's profile, XTRF no longer displays the vendor's first and last names in the upper left hand corner. Instead, it displays the words "Add Vendor," as shown below:

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This seems to be the case regardless of the vendor's status, whether the vendor is an individual or company, or any other variables. 

Any ideas why this might be happening, and how I can fix it? Thanks!


This issue has been resolved, and the fix-pack will be deployed in version 8.0.9 which is planned to be released tomorrow.

Thanks! When is this going to be pushed out. We're still on 8.0.8.


If you are hosted onCloud, tonight.

Excellent. Thanks!