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Answered

No rates in price profiles view

ida 7 years ago in Home Portal • updated 7 years ago • 5

Hello, 


I was wondering if there was anything else that I should in order to view the rates of the vendors in the Price Profiles view. I see all my vendors listed, but the Rates > Rate column is blank.


They all have their rates added.


Thanks in advance!


PS. Is there a way for me to have the replies to these questions I post here be automatically forwarded to other members of my company?

Answered
Łukasz Kaleta (Senior Customer Success Manager) 7 years ago

Please specify the job type and calculation unit in the filter above to see the rates.


And I do not think UserEcho has the functionality to CC more people. Only if they engage as well, co comment or perhaps vote on the topic.

ida 7 years ago

Thanks, Lukasz,


Selecting the job type and calculation unit is not doing the trick.


Attaching a capture.



WK Automotive 7 years ago

I am pretty sure you would need to select a source language as well in this case.

Łukasz Kaleta (Senior Customer Success Manager) 7 years ago

OK, the full description of a rate is foursome: language pair, job type, specialization, unit, so depending on how your rates are defined you may find yourself in a situation where you need to specify filters for all the 4 (or 5 - source and target) properties.

ida 7 years ago

Hello Lukasz and WK Automotive,


Thanks for your help with this.


Selecting both the source and target language, along with the calculation unit did it.


Thank you!

Customer support service by UserEcho