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Can Vendors check their overall evaluation on Vendor Portal
Hi team,
Can vendors check their overall evaluation on Vendor Portal? Is this planned? How could they check their evaluation on Vendor Portal?
BR,
Hellen
Customer support service by UserEcho
In my opinion, I wouldn't like that vendors can access our internal evaluation.
They may ask for feedback and we can provide it accordingly to our interest, but what's the benefit of allowing vendors to see the overall evaluation?
I think its a good idea although they should not be able to see the internal comments, perhaps only rating or outcome of LQAs. I think it can help them improve quality and perhaps motivate some of them to get better.