Evaluation tab
1. Why the 5 star rating? Can we change this to a text field?
2. For internal feedback, we want to upload our own evaluation performed using MQM. Why not allow either a text field or a file upload in the internal feedback window?
3. Why LISA if it's been out of commission for so many years?
Answer
I believe the 5 star rating is a quick and easy way to indicate if there are any serious issues. Even though LISA is been out of commission, its model is still alive in many companies. That being said, it would be good if XTRF could import ratings directly from memoQ and allow for the uploading of other files to provide more flexibility.
After a quick glance, I don't see any reports related to QA except for the client satisfaction survey, it would be good to add a couple of internal ones (overall rating frequency distribution and per vendor/task come to mind).
Customer support service by UserEcho
I believe the 5 star rating is a quick and easy way to indicate if there are any serious issues. Even though LISA is been out of commission, its model is still alive in many companies. That being said, it would be good if XTRF could import ratings directly from memoQ and allow for the uploading of other files to provide more flexibility.
After a quick glance, I don't see any reports related to QA except for the client satisfaction survey, it would be good to add a couple of internal ones (overall rating frequency distribution and per vendor/task come to mind).