0
Answered

Rate value missing in Receivables page

Innovalang 3 years ago updated by Maciej (XTRF Senior Deployment & Training Specialist) 3 years ago 1

When I try to add Receivables in a new project, the system doesn't recognize the rate value for a specific Job type previously configurated in the rates client page.

I have properly filled up all the fields (job type and calculation unit) but the rate value doesn't show off.

Any suggetion about?

Thanks in advance,





Answer

Answer
Answered

The example you showed shows quite the contrary - it works just fine as the Rate Value of 0,075 Euro is shown for Job Type: translation & editing and calculation unit: target word. 


If this is not the case and the question is more universal, let me assure you that you should ALWAYS look for faulty set up or incorrect choice. 


Be aware that XTRF is very strict in such cases: 

- Job Type

- Calculation Unit

- Specialisation 

must check out between the context of the quote / project and the client's Price Profile. 


--

Friendly tip: avoid screenshots that include personal or company details. I corrected yours this time;). 

Answer
Answered

The example you showed shows quite the contrary - it works just fine as the Rate Value of 0,075 Euro is shown for Job Type: translation & editing and calculation unit: target word. 


If this is not the case and the question is more universal, let me assure you that you should ALWAYS look for faulty set up or incorrect choice. 


Be aware that XTRF is very strict in such cases: 

- Job Type

- Calculation Unit

- Specialisation 

must check out between the context of the quote / project and the client's Price Profile. 


--

Friendly tip: avoid screenshots that include personal or company details. I corrected yours this time;).