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Answered

How should we edit or delete user Profile?

Claudio 3 years ago updated by Olaf Staszkiewicz 3 years ago 7

Hello I´ve created users from the Admin Account. After i´ve created them I could see the option “edit”

I´ve signed in again as administrator to edit one profile info and send the “welcome email” to the users but I can´t find “edit” option
 

How can I “edit” or “delete” users in the future? Thanks!

Answer

Answer
Under review

It depends on the User Rights. They can be found in Configuration -> User Management -> Users Groups and Rights.

It the check-box room, find the row labelled Users and check the edit and delete checkboxes.


Any changes regarding user rights will be applied after another log-in to the system. Then you should be able to see edit and delete icons there:



Answer
Under review

It depends on the User Rights. They can be found in Configuration -> User Management -> Users Groups and Rights.

It the check-box room, find the row labelled Users and check the edit and delete checkboxes.


Any changes regarding user rights will be applied after another log-in to the system. Then you should be able to see edit and delete icons there:



Hello Olaf,
Thanks for your reply,
I´ve accessed as Administrator to User Rights. They can be found in Configuration -> User Management -> Users Groups and Rights
and I can not check and uncheck options





I appreciate if you could help me with this
Thanks
Claudio

Probably you are not in the edit mode :) Try using the pencil icon.

Hi Olaf

Could you check my query above? 

Thank you! 

Hi Nancy. What query do you mean?

Hello

I´m logged as administrator and I dont have the pencil option to edit users




In Configuration -> User Management -> Users Groups and Rights I dont have the option to edit 


And when I click on Administrators All the the options are checked and i can´t check and uncheck options
I appreciate if you could help me with this isuue?
Thanks!
Answered

Then it seems to be a thing in your instance - in such case we strongly advise reporting that to our XTRF Helpdesk in order to individual issue examination.