Users Limit
I am trying to add an account for my employee, but the system says I
have already reached an limit of users. How many users can I add to my
plan? I need to add this account for Vendor manager.
Answer
You may only add as many users as your license allows. You can check that in your contract or by going to the question mark menu: About. There is a Concurrent Users Limit on the License tab.
Number of users depends on a number of licenses you have. If you reach the limit you would not be able to add any more users, unless you deactivate or delete an existing one. To extend the limitation you need to acquire more licences. Then you'll be able to add more Users.
There is also a feature called Floating License, which allows to add more than one User per one License. This is an extra-paid feature. Contact your XTRF Sales Representative or your Key Account Manager for more information.
Customer support service by UserEcho
You may only add as many users as your license allows. You can check that in your contract or by going to the question mark menu: About. There is a Concurrent Users Limit on the License tab.