XTRF Chat

Hi @Mark,

we're testing and it seems a free issue.

2 days ago we were not able to see the add on, so I wrote to XTRF's SUPPORT and ...maybe their answer below could help you:

Thursday 14:02

Hello Gaetano,

You are correct, your system is updating automatically. However, currently because of XTRF Chat we have two parallel branches. First with 8.6 version without a chat and second with 8.7 version which includes XTRF chat. your XTRF is updating automatically with 8.6 version. An update to 8.7 may last few minutes and requires a restart of your instance. Please let me know if we can proceed now or would you like to schedule it for specific time.

Kindest regards,
Kamil

:-)

Our test instance is on 8.7.8 but I can't seem to find the chat. According to the screenshots I see it should be between the notifications and help buttons in the top menu.

Anyone else have any luck in locating the chat feature?

Let me confirm: XTRF Chat is free of charge for anyone whose on XTRF 8.7 and wants it activated.

@Thijs: it seems it needs activation on your instance. Let us know if you want it on.

Thanks for checking Lukasz! Could you enable it on our test environment? I would really like to try it out.

Let us know how it goes. We haven't upgraded yet. I'm really curious how useful this is.

Me too, is there any documentation explaining how this will work?

I'm curious how people's experiences with the chat feature have been? Our PMs haven't thought too highly of it. The feedback I've gotten is "counter-productive", "not necessary", "not integrated well", and it seems that most of my team would rather have it removed than continue to pop up. So, are we looking at it wrong? Has it worked well for others? We use google workspaces for our collaboration, and our team sets up google chat spaces for linguist teams, and our team seems to prefer this. I may just turn off the XTRF chat feature, but before I do, I was wondering if others have had more success with the chat feature than us and if they have any wisdom to share. :)

Hello, I would like to follow up on this topic. I am testing the XTRF chat and I am not sure if we should turn in on on the Production.
Any input of regular XTRF Chat users would be great and helpful!

Thanks,

Monika

We haven't found a good way to deploy XTRF Chat to production either, the "all in" approach makes it difficult to manage since we would very much prefer to choose which projects we'd like to enable Chat for, and not have it turned on for every project. When our PMs are launching 100+ projects a day, XTRF Chat is not manageable in any meaningful way.

Our experience was similar and we ended up not using it.