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How do you annul a Client invoice in the Invoicing module?

Kristine 4 months ago updated by sonia.sanchez@vengaglobal.com 4 months ago 2

Could you please share how do you annul an invoice in the system? At the moment we can only delete it, but it creates misunderstandings with accounting.

Thank you! 

There's no possibility to annul invoice in the system. You can mark such invoice with category.

Hi Kristine,

Maybe you need to create a credit note? While this is not possible in XTRF either (why??), I found in the KB articles a workaround:

https://xtrf.userecho.com/knowledge-bases/6/articles/163-how-to-create-credit-notes