0

XTRF document preview problems

Wim 2 weeks ago • updated by Marcin Jakubowski 2 weeks ago 1

Hi,

I know this should be reported to the Support desk, but I was wondering if anyone else is experiencing problems with generating previews for quotes etc.

We have our self hosted version of XTRF, but somehow, it feels that the generation of previews is linked to XTRF servers. We have exactly the same problem on our test environment hosted by XTRF. So I was wondering if other people have this problem as well.

We tried to restart XTRF multiple times, but it did not solve a thing..

The BIRT PDF templates are rendered locally, your XTRF does not connect outside for that.

You might have hit a bug that affects particular version, or you use the same template on both production and test server and the template has some issues.