XTRF document preview problems

5 years ago • updated by 5 years ago • 1

Hi,

I know this should be reported to the Support desk, but I was wondering if anyone else is experiencing problems with generating previews for quotes etc.

We have our self hosted version of XTRF, but somehow, it feels that the generation of previews is linked to XTRF servers. We have exactly the same problem on our test environment hosted by XTRF. So I was wondering if other people have this problem as well.

We tried to restart XTRF multiple times, but it did not solve a thing..

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5 years ago

The BIRT PDF templates are rendered locally, your XTRF does not connect outside for that.

You might have hit a bug that affects particular version, or you use the same template on both production and test server and the template has some issues.

Customer support service by UserEcho