Under review

use free email address input in CRM emails

Wim 1 year ago updated by Maciej (XTRF Senior Deployment & Training Specialist) 1 year ago 1


I was wondering if it is possible or if there is a workaround for adding people to a CRM mail that are not in XTRF by directly inputting their email address.

We would like to make use of the CRM templates for making first contact with new vendors that did not find their way directly to the registration form.

Best regards,


Under review

Technically spreaking there is no way to add an email address to a CRM email, which is not connected with any database entity. 

That has always been the main point - not to be able to do this. I won't speak for the Product Owner, but I doubt we would suddenly change this approach.