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Answered

Time Out Error When Trying to Add a New Project

projects 6 years ago • updated 6 years ago • 4

Hello,

I am trying to create a new project. Typically there is no issue with creating a new project, but I am now receiving a time out error. Is there something wrong with the site today? 

Thank you,

Brittany

Answer

Answer
Under review
Maciej (XTRF Senior Deployment & Training Specialist) 6 years ago

In cases like these, please contact your Key Account Manager directly. 

Any downtime is spotted immediately and your XTRF is made available right after.

Clarice M. 6 years ago

XTRF system seems to be down. It is non responsive for us at the moment and this morning I could not download the files

Answer
Under review
Maciej (XTRF Senior Deployment & Training Specialist) 6 years ago

In cases like these, please contact your Key Account Manager directly. 

Any downtime is spotted immediately and your XTRF is made available right after.

Answered
Maciej (XTRF Senior Deployment & Training Specialist) 6 years ago
projects 6 years ago

Could you please advise who our Key Account Manager is?

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