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How do I edit a receivable in a closed task/project?
I need to edit a receivable, but the project has already been marked as closed. It will not allow me to edit the receivables in any way.
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Hi, that usually means the task is invoiced - you need to delete the task from the invoice, change the receivable and add it again to the invoice (all the while, saving/refreshing where needed).
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Hi Linda
Alexandros is right. Receivables in Task/Language combination(Smart) becomes blocked when you add it to a client invoice. This is the actual reason. In closed (but not invoiced) projects you can modify the Receivables.
If you're not sure which invoice it is you can find the reference on the Finance tab of the Task (classic) or Invoicing terms (Smart).
Customer support service by UserEcho
Hi Linda
Alexandros is right. Receivables in Task/Language combination(Smart) becomes blocked when you add it to a client invoice. This is the actual reason. In closed (but not invoiced) projects you can modify the Receivables.
If you're not sure which invoice it is you can find the reference on the Finance tab of the Task (classic) or Invoicing terms (Smart).