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Answered
No description in client satisfaction survey since upgrade to v7.0
Has anyone else noticed that the description of the possible answers on the client satisfaction survey no longer shows up since the upgrade to v7.0? See the image. When a client sees this, they don't know how to select the options...
BAD, I'M UNSATISFIED
This is still going on. We don't have a description with no information of when it's going to get fixed. Any update?
Satisfaction mark by mark 7 years ago
Customer support service by UserEcho
Same display here. I didn't know it was different before though, we only started using it recently.
Hey Mark, it is clearly a bug and one that we have been aware of.
Working on fixing it.
Sorry for this surprise :/
thanks!
Any updates on this?
Hi Mark,
This issue has been already resolved, and the fix-pack will be deployed in version 8.0.5 which is planned to be released this week.
Thank you. We'll look forward to seeing this roll out.
The 8.0.5 has been released and is available for update: https://xtrf.userecho.com/communities/4/topics/1118-805