If your firewall is configured to restrict outgoing traffic, make sure XTRF can access the TCP port at v1.endpoint.license.xtrf.eu:443 before the update.
Smart Project - CAT - MemoQ;
Smart Project - Jobs
In case of a failed document return in a memoQ-integrated Project, additional information will be included in the log (like system state, synchronization event identifier) to find the cause of a failure quicker and more precisely.
Customer support service by UserEcho